Shaping the Future of Remote Staffing in Healthcare & Insurance

OUR STORY

Launched in 2024, Ascend was born out of the changing dynamics of the global workforce. While remote hiring was booming in tech, the medical, dental, and insurance fields were often left behind. We set out to change that. Ascend connects businesses with exceptional talent, giving professionals access to fair pay and global opportunities, while helping organizations stay agile and competitive.

Accelerate Your Team, Accelerate Your Business

Don't Just Hire, Supercharge Your Team

Ascend was founded with a mission to revolutionize staffing and operational efficiency for medical and dental practices. Our goal is to provide practices with seamless access to highly skilled, remote professionals who can enhance productivity and patient satisfaction.

Our Mission

To empower healthcare practices with reliable, cost-effective staffing solutions and operational support, allowing them to focus on delivering exceptional care.

Our Values

INTEGRITY

We are committed to transparency and honesty in everything we do.

  • We prioritize open and honest communication with all of our clients.
  • We uphold the highest standards of ethical behavior in all our business dealings.
  • We are committed to acting with integrity in every aspect of our operations.

EXCELLENCE

We aim for the highest standards in our services.

  • We are dedicated to providing exceptional service that consistently exceeds expectations.
  • We strive to refine our processes and services to deliver optimal results.
  • We are committed to building long-lasting relationships with our clients based on trust and satisfaction.

INNOVATION

We continuously adapt and innovate to meet the evolving needs of our clients.

  • We embrace innovation and seek out cutting-edge solutions.
  • We are agile and responsive to the changing needs of our clients.
  • We prioritize client needs and tailor our services to meet their specific requirements.

WHY ASCEND?

TAKE A LOOK AT WHAT WE CAN OFFER TO YOUR PRACTICE REGARDING STAFFING

01.

ACCELERATE HIRING

You don’t have time to sift through hundreds of resumes for a skilled and trained staff. That’s where we come in. We handle the screening and only present you with top-tier, pre-trained remote employees. This way, you can fill your positions up to 10 times faster and keep your practice running smoothly.

02.

SAVE MONEY.

Hiring locally can be costly with recruitment fees, competitive salaries, and benefits quickly adding up. With Ascend, you can cut those costs by up to 50% by hiring remote talent. We handle all recruitment expenses, salaries, benefits, and taxes—saving you money and simplifying your budget.

03.

ELIMINATE TURNOVER.

Replacing an employee in your practice can cost over $10K, not to mention the workflow disruptions, missed calls, and potential drops in care quality. With Ascend’s 97.3% retention rate, you can be confident that new hires will stay long-term, saving you from endless resume reviews and ensuring smooth operations.

WHAT WE DO?

WE MANAGE YOUR STAFFING AND FRONT-dESK.
WHILE YOU FOCUS ON YOUR PRACTICE.

VERIFYING INSURANCES AND GETTING BREAKDOWNS.

We streamline the process of verifying insurances and obtaining detailed breakdowns, ensuring accuracy and efficiency for your practice. Our remote team handles all the complexities of insurance verification and claims analysis, so you can focus on providing exceptional care. With our meticulous attention to detail, we ensure that all insurance information is correctly verified and that you receive clear, comprehensive breakdowns, helping you avoid delays and minimize administrative burdens.

CLAIMS COORDINATION AND FOLLOW-UP.

We process claims related to your clients and we follow-up on all denied and rejected claims. Appealing to those claims by fulfilling the requirements and monitoring them to ensure a smooth payment process.

We expertly manage claims coordination and follow-up, taking the hassle out of complex administrative tasks. Our dedicated remote team ensures that every claim is meticulously tracked and followed up on, from initial submission to resolution. We handle all interactions with insurance companies, addressing any issues promptly and ensuring that claims are processed efficiently. By entrusting us with your claims management, you can streamline your operations, reduce errors, and focus on delivering outstanding patient care.

MANAGEMENT OF CLIENT BALANCE SHEETS.

Our staff is trained to keep a check on, and manage your patients' balance sheets according to their claim payments. Managing AR reports, and keeping track of all claims. ( >30,60,90 days )

We provide comprehensive management of client balance sheets, ensuring that your patients' accounts are meticulously monitored and maintained. Our skilled remote team is adept at handling accounts receivable (AR) reports and tracking claims across various aging periods (>30, >60, >90 days). We manage and reconcile balance sheets according to claim payments, ensuring accuracy and timely updates. By entrusting us with this vital task, you can maintain financial clarity and efficiency, allowing you to focus on what matters most—delivering exceptional care to your patients.

PROCESSION OF PRE-APPROVALS.

At Ascend, we handle the entire process of predeterminations and pre-approvals for treatments and medications with precision and care. Our remote team ensures that all necessary approvals are obtained efficiently, following up diligently with both patients and insurance companies to keep everything on track. We manage each step of the approval process, from initial request to final confirmation, ensuring that you receive timely updates and reducing any potential delays. By partnering with us, you can streamline your administrative processes and provide uninterrupted, high-quality care to your patients.

FRONT-DESK AND CLIENT SCHEDULING.

We expertly manage front-desk operations and client scheduling to ensure a smooth and efficient patient flow. Our remote team handles both inbound and outbound calls, maintaining a steady schedule and effectively coordinating appointments. We follow up with clients to confirm upcoming visits and address any additional treatment needs, ensuring that no opportunity for patient care is missed. By outsourcing these essential tasks to us, you can enhance your practice's efficiency, reduce administrative burdens, and provide exceptional service to your clients.

ELECTRONIC MEDICAL RECORD/ ELECTRONIC HEALTH RECORD/
MEDICAL EXPENSE RECORD KNOWLEDGE AND HANDLING.

At Ascend, we excel in managing and handling EHR (Electronic Health Records), EMR (Electronic Medical Records), and MER (Medical Expense Reports) with precision and expertise. Our remote team is skilled in navigating and maintaining comprehensive patient records, ensuring accurate and efficient management of medical data across various systems. Whether it’s streamlining patient information, coordinating between different healthcare records, or processing detailed medical expense reports, we provide the support needed to enhance your practice's administrative efficiency. With MORPHE, you can trust that your medical records and financial data are managed with the utmost care and accuracy, allowing you to focus on delivering exceptional patient care.

CONNECT WITH US.

UNLOCK YOUR POTENTIAL WITH ASCEND.

MANAGE AND SUPPORT.

  • Streamline your hiring and onboarding processes with our expert support, saving time and resources.

ACCESS TOP TALENT.

  • Leverage our global network to find and integrate high-quality professionals who perfectly match your needs.

ENHANCE PERFORMANCE.

  • Benefit from our comprehensive training and support, ensuring your new hires hit the ground running and contribute effectively.
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