SERVICES

STAFFING SOLUTIONS

We connect your practice with top-tier, pre-vetted talent. Whether you need front-desk professionals, billing specialists, or IT support, we’ve got you covered

01.

Front-desk operations.

Outsource your front-desk tasks to our skilled remote team. We handle calls, scheduling, insurance verification, and more, freeing up your time and resources.

02.

Insurance verification specialists.

Our dedicated insurance verification specialists streamline the claims process. We accurately verify insurance eligibility, submit clean claims, and follow up on denials, ensuring timely reimbursements and maximizing revenue.

03.

Claims and billing experts.

Our experienced claims and billing experts optimize your revenue cycle. We handle complex billing procedures, appeal denials, and ensure timely reimbursements. By outsourcing these tasks, you can improve cash flow and focus on patient care.

Insurance Claims and Billing

We simplify the complex world of insurance claims and billing for your practice. Our team ensures accuracy and timely processing to improve your cash flow.

01.

Insurance verification and claims processing.

Our expert team handles the intricacies of insurance verification and claims processing. We ensure accurate and timely claim submissions, follow up on denials, and maximize reimbursements. Let us take care of the administrative burden, so you can focus on delivering exceptional patient care.

02.

Handling denied claims and appeals.

Our team specializes in handling denied claims and appeals. We meticulously review denials, identify errors, and prepare compelling appeals to maximize reimbursements. By entrusting this complex process to our experts, you can recover lost revenue and improve your bottom line.

03.

Monitoring and tracking payments.

Our team meticulously monitors and tracks all payments, ensuring timely reimbursements. We provide detailed reports and insights into your revenue cycle, empowering you to make informed financial decisions.

SCRIBING SOLUTIONS

Our remote scribes document patient interactions in real-time, allowing healthcare providers to focus on delivering care.

01.

Real-time scribing during patient appointments.

Our trained medical scribes work in real-time during patient appointments, accurately documenting medical history, diagnoses, treatment plans, and prescriptions. This allows healthcare providers to focus on patient care, improving efficiency and patient satisfaction.

02.

Updating patient records and medical history.

Our team maintains accurate and up-to-date patient records. We meticulously document medical history, medications, allergies, and other vital information, ensuring seamless continuity of care.

03.

Ensuring compliance with healthcare documentation standards.

We prioritize compliance with all relevant healthcare documentation standards, including HIPAA and ICD-10 coding. Our team stays updated on industry regulations and best practices, mitigating risks and ensuring accurate billing and reimbursement.

FRONT- DESK SOLUTIONS

At MORPHE, we specialize in optimizing front-desk operations to enhance your practice’s efficiency. From appointment scheduling to managing incoming calls, our remote professionals ensure that your patients receive the attention they deserve.

Key Offerings

  • Efficient appointment scheduling and management.
  • Seamless communication with patients via calls, emails, or online portals.
  • Patient data entry and management for enhanced record accuracy.

Electronic Medical Record (EMR) Support

Our team ensures that your EMR system is accurately maintained and up to date. This helps streamline your practice’s workflow and ensures compliance with regulatory standards.

Key Offerings

  • Accurate data entry and updates.
  • Migration of records and seamless software integration.
  • Regular audits to maintain data integrity.

WHAT WE DO?

WE MANAGE YOUR STAFFING AND FRONT-dESK.
WHILE YOU FOCUS ON YOUR PRACTICE.

VERIFYING INSURANCES AND GETTING BREAKDOWNS.

We streamline the process of verifying insurances and obtaining detailed breakdowns, ensuring accuracy and efficiency for your practice. Our remote team handles all the complexities of insurance verification and claims analysis, so you can focus on providing exceptional care. With our meticulous attention to detail, we ensure that all insurance information is correctly verified and that you receive clear, comprehensive breakdowns, helping you avoid delays and minimize administrative burdens.

CLAIMS COORDINATION AND FOLLOW-UP.

We process claims related to your clients and we follow-up on all denied and rejected claims. Appealing to those claims by fulfilling the requirements and monitoring them to ensure a smooth payment process.

We expertly manage claims coordination and follow-up, taking the hassle out of complex administrative tasks. Our dedicated remote team ensures that every claim is meticulously tracked and followed up on, from initial submission to resolution. We handle all interactions with insurance companies, addressing any issues promptly and ensuring that claims are processed efficiently. By entrusting us with your claims management, you can streamline your operations, reduce errors, and focus on delivering outstanding patient care.

MANAGEMENT OF CLIENT BALANCE SHEETS.

Our staff is trained to keep a check on, and manage your patients' balance sheets according to their claim payments. Managing AR reports, and keeping track of all claims. ( >30,60,90 days )

We provide comprehensive management of client balance sheets, ensuring that your patients' accounts are meticulously monitored and maintained. Our skilled remote team is adept at handling accounts receivable (AR) reports and tracking claims across various aging periods (>30, >60, >90 days). We manage and reconcile balance sheets according to claim payments, ensuring accuracy and timely updates. By entrusting us with this vital task, you can maintain financial clarity and efficiency, allowing you to focus on what matters most—delivering exceptional care to your patients.

PROCESSION OF PRE-APPROVALS.

At Ascend, we handle the entire process of predeterminations and pre-approvals for treatments and medications with precision and care. Our remote team ensures that all necessary approvals are obtained efficiently, following up diligently with both patients and insurance companies to keep everything on track. We manage each step of the approval process, from initial request to final confirmation, ensuring that you receive timely updates and reducing any potential delays. By partnering with us, you can streamline your administrative processes and provide uninterrupted, high-quality care to your patients.

FRONT-DESK AND CLIENT SCHEDULING.

We expertly manage front-desk operations and client scheduling to ensure a smooth and efficient patient flow. Our remote team handles both inbound and outbound calls, maintaining a steady schedule and effectively coordinating appointments. We follow up with clients to confirm upcoming visits and address any additional treatment needs, ensuring that no opportunity for patient care is missed. By outsourcing these essential tasks to us, you can enhance your practice's efficiency, reduce administrative burdens, and provide exceptional service to your clients.

ELECTRONIC MEDICAL RECORD/ ELECTRONIC HEALTH RECORD/
MEDICAL EXPENSE RECORD KNOWLEDGE AND HANDLING.

At Ascend, we excel in managing and handling EHR (Electronic Health Records), EMR (Electronic Medical Records), and MER (Medical Expense Reports) with precision and expertise. Our remote team is skilled in navigating and maintaining comprehensive patient records, ensuring accurate and efficient management of medical data across various systems. Whether it’s streamlining patient information, coordinating between different healthcare records, or processing detailed medical expense reports, we provide the support needed to enhance your practice's administrative efficiency. With MORPHE, you can trust that your medical records and financial data are managed with the utmost care and accuracy, allowing you to focus on delivering exceptional patient care.