DEFAULT STATE
Assisted
Ascend proposes, you approve. Nothing reaches a patient without a human pressing a button. This never expires on its own.
// The install, and what the fee buys
Thirty days from signature to an operator that knows your practice.
Four hours of your time, spread across the month, and we do the rest.
D1 to 3
D1 to 3
Your data comes in
Patients, visit history, providers, hours. Your service catalog built from what your bookings are actually called, including the three spellings of the same treatment.
D4 to 7
D4 to 7
It learns how you answer
Knowledge base built from your site, your policies, your pricing and the questions your front desk really fields. Its writing tuned until it reads like your practice rather than like software.
D8 to 14
D8 to 14
Channels connected
Your messaging number, WhatsApp, Instagram, Facebook and the web widget live, consent state imported so nobody who opted out is ever contacted.
D15 to 30
D15 to 30
It runs supervised, in front of you
Everything it wants to do, it shows you first with its reasoning. This is where you find out what it is like to work with, at zero risk.
D30+
D30+
You decide what it may do alone
Domain by domain, at your pace, reversible any time. Leaving everything supervised for months is a perfectly good way to run it.
// The real objection, answered
It has to earn the right to act, one domain at a time.
The reasonable worry is not “will it work”. It is “what happens the day it does something stupid to one of my patients”. So that is the part that was built first.
BEFORE YOU COMMIT
Shadow mode
See exactly what Ascend would have done over the last fortnight, on your real practice, without it doing any of it. Never a leap of faith.
OVER TIME
Earned autonomy
It only asks to run a domain alone after building an approval record there. Your call, per domain, across six domains, reversible instantly.
Where a recommendation comes from a pattern rather than a plain count, it carries five fields, and it does not ship without all five.
- Belief
what it believes
- Relevance
why it may apply to you
- Difference
what is different about your practice
- Adaptation
what it changed because of that
- Verification
how you will both know whether it worked
// What we need from you
Four hours of your time, spread over a month.
01
A twenty minute call to agree the outcomes we are committing to in writing.
02
An export from your current system: patients, visit history, providers, hours. A spreadsheet is fine. We do the mapping.
03
One hour walking us through how your front desk answers the ten questions it answers most.
04
Fifteen minutes a day in week three, reading what it wanted to do and telling it yes or no.
That is the whole implementation. There is no project, and there is no new job for the person at your front desk who is already busiest.
// The ask
Send us your last twelve months. We will run your own numbers through the four leaks.
Not the worked example from earlier. Yours. You will see the actual figure for your practice, with every assumption named and arguable.
If the number is not big enough to justify the fee, that is a completely reasonable outcome and we will tell you on the call rather than chase you for a quarter.